Welcome to Loomind. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect information when you use the Loomind application and related services.
Local Data Storage (Local-First Policy)
Loomind is designed with a Local-First architecture to maximize privacy and user control.
- Your data stays on your device: Documents, notes, vector indexes, and chat history are stored locally on your computer.
- No cloud storage of files: We do not upload, synchronize, or store your documents or local knowledge bases on our servers.
- User ownership: You retain full ownership and control over your data at all times.
Information We Collect
We collect only limited information that is necessary to operate and improve the service.
- Personal Data: Information such as your email address, which you voluntarily provide when creating an account or subscribing to the service.
- Usage and Technical Data: Technical information including IP address, device type, operating system, application version, and basic interaction logs (excluding the content of your documents and chats).
How We Use Your Information
The information we collect is used to operate, maintain, and improve Loomind. Specifically, we may use it to:
- Create and manage user accounts.
- Provide application functionality, updates, and support.
- Send service-related or technical communications.
- Monitor system stability, performance, and security.
- Detect and prevent abuse, fraud, or unauthorized access.
Payments and Subscriptions
If paid features or subscriptions are offered, payments are processed by third-party payment providers.
- Payment processing: All payments are handled by external providers in accordance with their own privacy policies.
- No card storage: We do not store or process full payment card details on our servers.
Third-Party Services and AI
Loomind uses third-party APIs to provide intelligent features such as text generation and contextual analysis.
- AI providers (e.g., OpenAI): We use external AI services to process user queries and generate responses.
- Data minimization: Only the specific text or contextual snippets required to fulfill a request are transmitted. Personal identifiers such as names or email addresses are not shared with AI providers.
- Model improvement programs: Depending on the configuration of the AI service, some anonymized and non-identifying data may be used by the provider to improve their models. We do not knowingly transmit sensitive personal data for this purpose.
Data Security
We implement reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.
Policy for Children
Loomind is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the service constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at contact@loomind.me.